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Privacy Policy


PRIVACYPOLICY:


The site, www.chopserve.comis run, operated and maintained by Days Catch Retail Technologies PrivateLimited and provides for registration process and may now or in the future collect the following personal information to serve the Customer better: a)Name including first and last name, b) email address, c) mobile phone numbers and contact details, d) Postal Pin code. We will take all reasonable care, inso far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website


By completing the registration process or by placing an order, the Customer agrees to receive promotional communication, text messages and newsletters. You may opt out by contacting our Customer Service team at customersupport@chopserve.com. We will never sell or provide your information to Third Party companies or outside agencies for commercial purposes


Customer Acceptance:


 I hereby agree:


 



  • That the product descriptions have been carefully checked before placing the order.


  • That by placing an order I agree to be bound by the terms and conditions of sale.


  • That all prices and availability of products are subject to change without prior notice at the sole discretion of DCRPTL.


  • To provide authentic and true information in all instances and authorize Days Catch Retail Technologies Pvt Ltd to validate the information provided at any point of time and reject registration if any details are found to be untrue, wholly or partly.


  • To pay extra cost claimed by DCRPTL in the case of redelivery due to wrong name or address or any other wrong information provided while booking order.


  • To use Www.chopserve.com site to transact for lawful purposes in compliance with all applicable laws and regulation.



 OptingOut:


DCRPTL provides two easy ways to opt out of from direct company communications and future solicitations.


 



  • You may use the opt out link found in any email solicitation that you may receive


  • You may choose to opt out by sending your email address to customersupport@chopserve.com.



Pricing:


 The price displayed for the product may change depending on the daily market value.On the website, an estimated weight of the product is used for the guide price.You will pay only for the exact weight of the product in your order. This will result in a slight variation from the price being displayed on the website to the price at time of delivery. For both cash and card payments, the difference in value may be collected or refunded. For card prepayment the amount will be collected or refunded in cash. DCRPTL does not have any handling charges, packing charges or hidden charges.


 Weighment policy:


          All our fish are weighed using certified standard weighing machines. Whole fish varieties will be weighed at the quantity ordered, before cleaning. After being weighed, the whole fish will be trimmed, cut and cleaned with the gills, stomach and innards removed.Depending on the fish variety there will be a relative reduction in fish weight. Some fish varieties such as Seer fish have less bone, while fish likeSea bass have a large head and heavy bones. Shelled and deveined Prawns lose approximately 40-45% of their weight.


 Pictures and Colors:


         DaysCatch Retail Technologies Pvt Ltd has made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. DCRPTL does not guarantee nor take responsibility for variations in pictorial representations.


 Eligibility:


Only persons who can form legally binding contracts under Indian Contract Act,1872(Act) are eligible to use the Website. Persons who are ‘incompetent to contract’ within the meaning of the Act are not eligible to use the Website. If you are under the age of 18 years (minor), you shall not register as a user and shall not transact on or use the Website. Legal guardian or parents can transact or use the Website on behalf of minor.


Cookies and Technology:


          A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. Cookies help website providers to recognize your device the next time you visit their website using non-personal, identifiable information only ,e.g., domain type, browser version, and service provider. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases. For your convenience, to help us personalize your experience or better serve your needs, we may use cookies to receive and store certain types of information when you visit our website.


Our company through service providers may collect data and reports regarding our customers’ activities on our site, to help us better understand consumer patterns. We or the service providers may use cookies on our behalf and may receive information about your browsing and buying activity so that we may continue to refine the site, improve it and better serve you. We or the service providers analyses the information it collects on our behalf and returns it back to us through a secure web connection. Under no circumstances will we use your information other than in connection with providing services to us to make our site more useful and efficient. We do not permit any service provider to collect credit card, username or password information.


 ThirdParty Involvement:


             Information you provide us such as name, email, mobile phone number and address and information we collect as you access and use our service, including device information, location and network carrier are kept confidential and used only by Days Catch RetailTechnologies Pvt Ltd for its sales, promotion and offers.


All orders are processed through the DCRPTL Shopping Cart via Razor pay. Credit card information collected on this website is stored on secure sites and is available to DCRPTL for up to 30 days. Delivery and e-mail information is also stored. Your information collected for Razor pay secure online payment system is governed by Razor pay’s privacy policy. Razor pay would request information from you on our order form. To buy from us, you must provide information such as name and delivery address, and financial information like credit card number and expiration date. Razor pay uses this information for billing purposes and to fulfil your delivery. If they have trouble processing an order, they will use this information to contact you by email. We contract with third parties to serve advertisements on our behalf across the internet and sometimes on this website. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, e-mail address, or any personally identifying information about the user. Third parties whose products or services are accessible or advertised through the Services, including social media services, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and their privacy policies govern their interactions with you.


 Force Majeure:


           DCRPTL will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, or events that are reasonably beyond its control.


Governing Law and Jurisdiction:


             All disputes arising out of or in doing business with Days Catch RetailTechnologies Pvt Ltd or on Www.chopserve.com shall be amicably settled at the first instance by mutual discussions and negotiations. Courts at Bengaluru shall have exclusive jurisdiction over any subject matter relating to transactions arising from the usage of the website.


 Objectionable Material:


Whileusing this Website or any services provided on Www.chopserve.com, you mayencounter Content that may be deemed by some to be offensive, indecent, orobjectionable, which Content may or may not be identified as such. You agree touse the Website and any service at your sole risk and that to the fullestextent permitted under applicable law, and Days Catch Retail Technologies PvtLtd and its affiliates shall have no liability to the User for content that maybe deemed offensive, indecent, or objectionable to you.


Statuteof Limitation:


          Youagree that regardless of any statute or law to the contrary, any claim or causeof action arising out of or related to use of the Website or Products or thisAgreement must be filed within one (1) year after such claim or cause of actionarose or be forever barred.


 CustomerReviews and Feedback:


         Allreviews, comments, feedback, postcards, suggestions, ideas, and othersubmissions disclosed, submitted or offered on Www.chopserve.com , inconnection with your use of this Website (collectively, the ‘Feedback’) shallbe and remain the property of DaysCatch Retail Technologies Pvt Ltd .


DCRPTLwill be entitled to use, reproduce, disclose, modify, adapt, create derivativeworks from, publish, display and distribute any Feedback you submit for anypurpose whatsoever, without restriction and without compensating you in anyway. DCRPTL is and shall be under no obligation (1) to maintain any Feedback inconfidence; (2) to pay you any compensation for any Comments; or (3) to respondto any Comments. You agree that any Comments submitted by you to the Website willnot violate this policy or any right of any third party, including copyright,trademark, privacy or other personal or proprietary rights, and will not causeinjury to any person or entity.


Youfurther agree that no Comments submitted by you to the Website will be orcontain libelous or otherwise unlawful, threatening, abusive or obscenematerial, or contain software viruses, political campaigning, commercialsolicitation, chain letters, mass mailings or any form of spam.


 Copyrightand Trademark Rights:


             Days Catch RetailTechnologies Pvt Ltd and its suppliers and licensors expressly reserve allintellectual property rights in all text, programs, products, processes,technology, content and other materials, which appear or are sold on this Website.Access to this Website does not confer and shall not be considered asconferring upon anyone any license under any of Www.chopserve.com or any thirdparty’s intellectual property rights. All rights, including copyright, in thiswebsite are licensed to Days Catch Retail Technologies Pvt Ltd. Any use of thiswebsite or its contents, including copying or storing it or them in whole orpart, other than for your own personal, non-commercial use is prohibited Youmay not modify, distribute or re-post anything on this website for any purpose.


Accessto this Website does not authorize anyone to use any name, logo or mark in anymanner. References on Www.chopserve.com to any names, marks, products orservices of third parties or hypertext links to third party sites orinformation provided is solely for customer convenience and does not in any wayconstitute or imply DCRPTL endorsement, sponsorship or recommendation of thethird party, information, product or service. Days Catch Retail TechnologiesPvt Ltd is not responsible for the content of any third party websites and doesnot make any representations regarding the content or accuracy of material onsuch websites. If you decide to link to any such third party websites, you doso entirely at your own risk. All materials, including images, text,illustrations, designs, icons, photographs, programs, music clips or downloads,video clips, written and other materials hosted on Www.chopserve.com(collectively, the ‘Contents’) are intended solely for customer convenience. Allsoftware used in this Website is the property of DCRPTL or its licensees andsuppliers and protected by Indian and international copyright laws. Thecontents and software on this Website is to be used only as a shoppingresource. Any other use, including the reproduction, modification,distribution, transmission, republication display of the contents on thisWebsite is strictly prohibited.


 Indemnity:


        TheUser agrees to indemnify and hold Days Catch Retail Technologies Pvt Ltd , itsparents, subsidiaries, affiliates, directors, officers, employees, agents andtheir successors harmless from any claims, demands, liabilities, damages,losses, costs and expenses, including attorney’s fees and costs, caused by orarising out of claims based upon the User’s actions or inactions, which mayresult in any loss or liability to DCRPTL or any third party, including but notlimited to the violation of this Agreement, or infringement by User, or otheruser of the Service using User’s computer, of any intellectual property or anyother right of any person or entity. This clause shall survive the expiry ortermination of this User Agreement. We may terminate this User Agreement at anytime, without notice or liability to DCRPTL.